FAQ

The Ins And Outs of How We Do Business

What areas do you provide your cleaning services in?

We proudly offer our cleaning services in the Greater Toronto Area (GTA) and surrounding regions.
How often should I schedule a home cleaning service?

The frequency of cleaning depends on your specific needs and preferences. We offer flexible scheduling options, including weekly, bi-weekly, or monthly services, to accommodate your requirements. Add promo note of consider plans for more valuable pricing/options
Are your cleaning products safe for pets and children?

Absolutely! We prioritize the safety of your loved ones, which is why we use organic and pet-friendly cleaning products. Our methods ensure a clean and healthy environment without any harmful residues.
How do you determine the pricing for your cleaning services?

Our pricing is based on factors such as the size of the property, specific cleaning requirements, and desired frequency of service.
Do you offer any discounts or promotions for recurring cleaning services?

Yes, we offer special discounts and promotions for clients who schedule recurring cleaning services. Contact us through email to learn more about our current offers.
Can I be present during the cleaning process?

Absolutely! It's entirely up to you. If you prefer to be present, our team will work around your schedule. If you're not available, rest assured that we will provide a thorough cleaning and ensure the security of your home.
Can I change or modify my cleaning plan or schedule after it has been confirmed?

We understand that plans may change. We will do our best to accommodate any necessary modifications to your cleaning plan or schedule. Please notify us as soon as possible to make arrangements.
Can I request additional services not listed on your website?

Certainly! We are happy to accommodate special requests. Please let us know your specific needs, and we will work with you to create a customized cleaning plan tailored to your requirements.
Do I need to provide cleaning supplies and equipment?

Not at all! We come fully equipped with all the necessary cleaning supplies and equipment. You don't have to worry about a thing—we've got you covered. **Can use provided supplies and equipment as well.
Are there any additional charges or hidden fees associated with your cleaning services?

No, we believe in transparency. The quoted price covers all agreed-upon services, and there are no hidden fees or surprise charges.
Do you require a deposit or upfront payment before scheduling a cleaning service?

We may require a small deposit or upfront payment to secure your booking, which will be deducted from the total cost of the service.
Can I customize a cleaning package based on my specific needs and budget?

Absolutely! We offer flexibility in tailoring a cleaning package that suits your unique needs and budget. Contact us to discuss your requirements.
Is there a minimum or maximum duration for a cleaning service appointment?

We have a minimum service duration to ensure quality results. The maximum duration can vary based on factors such as property size and the scope of the requested services.

Billing & Pricing

Find The Best Package For Your Budget

Payments Accepted

We accept various payment methods, including cash, credit/debit cards, and E-transfer.

Cancellation Policy

We understand that plans can change. If you need to reschedule or cancel your cleaning appointment, we kindly request at least 24 hours notice to avoid any cancellation fees.

Satisfaction Guarantee

We are committed to your complete satisfaction with our services. If you are not satisfied with any aspect of our services, please let us know, and we will make it right. Our goal is to provide transparent and fair pricing, ensuring you receive the best value for your investment. Your satisfaction is our priority, and we strive to exceed your expectations in every interaction.